PRIVACY POLICY

We respect your information.

Last updated: May 27, 2020.

Before using Ecotrace products, you must read, understand and agree to these terms.

Hello, we’re glad you’re interested! Before using our services and browsing our website, please take a moment to read our Data Privacy Policy and also our Terms of Use and Services available at https://ecotrace.info/en/terms-of-use/.

Below we will clarify some points that we consider important. Should any questions remain about any points discussed or not discussed in this document, please do not hesitate to contact us at the e-mail address: contato@ecotrace.info.

1. DEFINITIONS

In this instrument, we understand the expressions below according to the following definitions:

ECOTRACE: ECOTRACE TECNOLOGIA DA INFORMACAO LTDA., a limited company, enrolled in the CNPJ under no. 29.424.947/0001-01, located at Rua Celia Polo Monteiro, nr. 250, sala 03, Bairro Marambaia, Vinhedo/SP, Zip Code: 13287-004.

PLATFORM: system constituted by a Web application, offered by ECOTRACE and ECOTRACE’s property, operation and responsibility, where the USER can visualize and use the services offered by ECOTRACE.

USER: Individual or legal entity registered in the PLATFORM, which accesses and/or uses the services offered by the PLATFORM, offered by ECOTRACE.

VISITOR: Any individual that browses the ECOTRACE site, available at https://ecotrace.info/, but that does not necessarily use the services offered by the PLATFORM, offered by ECOTRACE.

DATA PROCESSING: Any operation carried out by ECOTRACE with the USER’s personal data, such as those that refer to its collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, filing, storage, elimination, evaluation or control of the information, modification, communication, transfer, dissemination or extraction.

2. PRIVACY POLICY

The USERS accept and agree that the information registered on the PLATFORM be published and/or provided in accordance with the provisions contained herein.

USERS accept and agree that:

The data collected and treated by ECOTRACE through the PLATFORM will be stored in the servers of subcontracted ECOTRACE, whose headquarters may be outside the country.

The storage and treatment of data by ECOTRACE will last for as long as the USER’s registration remains in the PLATFORM. If the USER unsubscribes from the PLATFORM, the USER may revoke his/her consent for ECOTRACE to process his/her data. Otherwise, this consent will be considered indefinite.

Any information provided be stored in a database controlled by ECOTRACE.

The servers are owned and managed by service providers contracted by ECOTRACE.

The PLATFORM is the property of ECOTRACE, and the USER may use it according to the Terms of Use and Services available at https://ecotrace.info/en/terms-of-use/. However, the source code, the brand, the technical, design, process, reporting and other elements that help us characterize the PLATFORM are the property of ECOTRACE and must not be used by the USER in any way that is not previously authorized in writing by ECOTRACE.

ECOTRACE may use the data provided by the USER through the PLATFORM to check whether it is performing its legal duties, in order to be diligent and ensure the legality of all characters in the supply chain, which it assists through its technology.

The information collected by ECOTRACE, which the USER provides through the PLATFORM, may be used for Benchmarking. In this process, ECOTRACE, with the intention of improving its services and functionality, will carry out a comparison between the data of different USERS. In the event that any USER prefers that this operation does not occur, it should contact ECOTRACE through the channels made available by ECOTRACE.

During the validity of this instrument and after its termination or rescission, ECOTRACE undertakes to maintain the identity of the USER in absolute secrecy. This said, all the DATA PROCESSING operations that are carried out will ensure that the PLATFORM USERS are not identified to third parties.

Furthermore, ECOTRACE, in order to guarantee the traceability of the products originating from the supply chain, of which the Farmer is part, will make use of the data informed via the PLATFORM. As well as the origin of the products of the supply chain, the treatment of data relating to the geolocation of the property will also be carried out to ensure the origin of the respective products. In case of any doubts on the procedures reported above, the USER must contact ECOTRACE to resolve any questions.

The USER agrees that he/she will not do, attempt to do, or help anyone to do any type of reverse engineering or attempt to access the source code and database structure, in relation to the PLATFORM.

Comments and suggestions from USERS and VISITORS are very welcome and may generate innovations or implementations that may be incorporated into the PLATFORM, but this will not give the USER, nor the VISITOR, any kind of right over them.

Neither the USER, nor the VISITOR have and will have any property, title or direct or indirect participation in the PLATFORM, in the site or in ECOTRACE.

Even if using a computer infrastructure managed by a third party, ECOTRACE does not authorize the use of the USER’s information by the service provider.

Even if ECOTRACE chooses service providers that are world leaders in data security, ECOTRACE disclaims responsibility for any possible hacker attack or failure of security technologies that could lead to this information being exposed.

ECOTRACE protects all the USER’s personal data using standards of care that are technically and economically reasonable considering current Internet technology. The USER recognizes that there can be no expectation of total security on the Internet against the invasion of websites or other irregular acts.

ECOTRACE reserves the right to provide the USER’s data and information, as well as all the system used in the PLATFORM, to its technical team, which may be formed by ECOTRACE employees and/or by ECOTRACE outsourced, which will be responsible for managing the security and reliability of the PLATFORM and the USERS’ data.

All members of the technical team, whether employees or ECOTRACE outsourced, will sign a confidentiality agreement, declaring that they are obliged to keep all commercial, accounting, administrative, technological, infrastructural, technical information under strict secrecy, i.e., any data mutually revealed as a result of the maintenance of the operation and security of the PLATFORM. In addition, they will refrain from using them for their own benefit or for the benefit of third parties, undertaking to ensure that their partners, employees and third parties of their trust, informed of this obligation, also do so.

ECOTRACE is not authorized to provide the data registered by the USER to third parties, except in the forms stated in this instrument.

In addition, in relation to its site, available at https://ecotrace.info/, ECOTRACE reserves the right, when VISITORS make any comments, to collect the data shown on the comment form, in addition to the visitor’s IP address and browser data, to help detect spam.

Because of this, an anonymized string of characters created from the VISITOR’s email (also called a hash) may be sent to Gravatar to verify that the respective VISITOR uses the service.

Gravatar’s privacy policy is available here: https://automattic.com/privacy/.

After your comment is approved, your profile picture is publicly visible, next to your comment.

It is the exclusive competence of the Justice and legal bodies of the Brazilian territory to require that ECOTRACE provide the personal data of any USER that demonstrably violates the terms and conditions herein, and the legal provisions applicable. ECOTRACE reserves the right to provide the Justice and competent legal bodies with the personal data of the USER and/or VISITORS, when so requested.

3. INFORMATION COLLECTED

During the use of the PLATFORM or site, by the USER and/or VISITOR, ECOTRACE will collect and store the information provided by USERS and/or VISITORS, as provided in our Terms of Use and Services, available at: https://ecotrace.info/en/terms-of-use/, as well as information automatically generated, such as the characteristics of the access device, browser, application access records (IP, with date and time), information accessed, screens accessed, geolocation data, application history, among others, of USERS.

 

4. OUR USE

The data collected from USERS and/or VISITORS, by ECOTRACE, through the use of the PLATFORM, will be used for the adequate provision of services, for the improvement of USER and/or VISITOR navigation, as well as for advertising and statistical purposes.

5. OTHER IMPORTANT INFORMATION:

Any clause or condition of this instrument that, for any reason, comes to be considered null or ineffective by any court or tribunal, will not affect the validity of the other provisions of these Terms, which will remain fully valid and binding, generating effects to the maximum extent.

All materials, patents, trademarks, registrations, domains, names, privileges, creations, images and all rights related and related to the PLATFORM and the site available at https://ecotrace.info/ and developed by ECOTRACE, are and will remain the sole and exclusive property of ECOTRACE. USERS agree not to perform any act or fact that in any way harms the rights set forth herein, nor claim any right or privilege over them.

ECOTRACE may alter this instrument at any time, simply by publishing a revised version on our site. For this reason, we strongly recommend that you always visit this section of our Site and read it periodically.

This present instrument constitutes the entire understanding between the USER, VISITORS and ECOTRACE and is governed by Brazilian Laws, with the jurisdiction of the city of São Paulo. State of São Paulo (SP), elected as the only competent forum to settle issues arising from this instrument, with the express renunciation of any other forum, however privileged it may be.

6. GENERAL PROVISIONS

Any clause or condition of this instrument that, for any reason, is deemed null or ineffective by any court, will not affect the validity of the other provisions of these Terms, which will remain fully valid and binding, generating effects to the maximum extent possible.

All materials, patents, trademarks, registrations, domains, names, privileges, creations, images and all rights related and related to the PLATFORM and the site available at https://ecotrace.info/ and developed by ECOTRACE, are and will remain the sole and exclusive property of ECOTRACE. USERS agree not to perform any act or fact that in any way harms the rights set forth herein, nor claim any right or privilege over them.

ECOTRACE may alter this instrument at any time, simply by publishing a revised version on our site. For this reason, we strongly recommend that you always visit this section of our Site and read it periodically.

This present instrument constitutes the entire understanding between the USER, VISITORS and ECOTRACE and is governed by Brazilian Laws, with the courts of the city of São Paulo, state of São Paulo (SP) being elected as the only competent forum to settle issues arising from this instrument, with the express renunciation of any other forum, however privileged it may be.